FAQ

Free Shipping?

Yep, all US orders ship for free! Upgraded shipping options are available too!

Do you offer International shipping?

YES! We offer flat rate $5 shipping to the following countries:

Australia
Belgium
Brazil
Canada
Croatia
Denmark
Estonia
Finland
France
Germany
Gibraltar
Hong Kong
Hungary
Ireland
Israel
Italy
Japan
Latvia
Lithuania
Luxembourg
Malaysia
Malta
Netherlands
New Zealand
Portugal
Singapore
Spain
Sweden
Switzerland
United Kingdom

How do International orders work?

All international orders outside the US ship together on a set date, to allow us to be able to offer low shipping costs! Therefore, any orders received after the 5th will ship out the following month.*

Questions about your order? Send us an email at support@keepitsimplesocks.com

*tentative, set to change to an earlier date, or later date, based on order volume

Do you offer returns/exchanges?

If your socks don’t fit, we want to make it right. To return unwashed, unworn merchandise, just send us the order number and your name to support@keepitsimplesocks.com within 7 days of receipt of the socks. We will get you on your way to shipping your purchase back to us and getting your money refunded or your item(s) exchanged.

If you never received the socks, the best course of action is to contact your local USPS office, as they handle the shipping and delivery of the packages. If a delivered package is missing from your home, and never received, contact us within 7 days of the supposed delivery day to work through that as well!

How do the Monthly Socks Boxes work?

The Monthly Socks Boxes are a great way to save money and get new socks delivered every month! When you sign up for a subscription, you will be charged for your first month and we’ll ship your box asap. Your card will then be charged automatically each month. You can cancel any time by logging into your account and canceling via your account dashboard, or feel free to email us at support@keepitsimplesocks.com

What are these bad boys made out of, and what size are they?

All socks are 80% cotton, 17% polyester, 3% elastane. They generally fit US shoe size 7-13 comfortably, and can even fit a size or two bigger without any stretching of the design or material.

*To be grammatically correct, the question should read “Out of what are these bad boys made?”

Still have questions? Drop us a line.